Privacy Policy

This Privacy Policy explains how Needle Craft handles personal data in connection with tailoring, clothing alterations, garment remodelling, and upcycling services on graperoutesmile.beer.

Policy guidance

This section introduces how personal information, user rights, and support pathways are addressed in the document below.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel

Contact Information

Privacy email
Privacy phone
+81 90-1765-1033
Mailing address
柳馬場通御池上る虎石町 51, 京都市, 京都府, JP, 604-0955
Privacy contact

Use the contact details below for questions about this policy or our handling of personal data.

User Rights

Your Rights

Subject to legal limits, you may request access to your personal data, correction of inaccurate information, deletion of data that is no longer needed, or restriction of certain processing. You may also object to processing in some circumstances.

Available rights may depend on the nature of the request and applicable law.
Requests

How to Make a Request

To protect privacy, we may ask for information needed to verify your identity and understand your request. If a request cannot be fully granted, we will explain the reason where appropriate.

Requests are reviewed before action is taken to confirm identity and scope.
Data Retention

Retention of Data

We retain personal data for the period needed to manage inquiries, complete projects, maintain business records, and meet legal or operational requirements. When data is no longer needed, we delete it or de-identify it where practical.

Records are kept only for as long as needed for service, accounting, or legal purposes.
Policy Updates

Policy Changes

If we make material changes, we will post the updated policy on this page and may provide additional notice where appropriate. The revised version applies from its stated effective date.

We may revise this policy when our practices or legal obligations change.

How We Use Data

We process personal data to respond to inquiries, arrange appointments, assess garments and materials, prepare quotes, record approvals, carry out remodelling or alteration work, manage collection and payment, maintain business records, operate and secure our website, and comply with legal obligations. We may also use limited information to communicate about a project or to handle follow-up matters related to the service.

We use data only for purposes connected to our tailoring and remodelling services.

Service Providers

We may share personal data with payment processors, communication tools, website hosting providers, and other operational service providers that support our business. These parties are expected to handle data only for the services they provide to us and under appropriate confidentiality obligations.

Service providers receive only the information needed to perform their functions.

Data handling overview

How information is collected and how cookies are managed

01 · Collection

Data We Collect

We may collect contact details, inquiry content, appointment information, garment details, fitting notes, project preferences, quote and approval records, payment-related records, and communications sent through our website or by other booking methods. Where needed for a remodelling or alteration project, we may also process images or descriptions of the garment and related materials.

The data collected depends on the inquiry, booking, or project stage.
02 · Sources

How We Collect Data

We receive personal data from you when you submit an inquiry, arrange a fitting, request a quote, approve a concept, or communicate with us about a project. We may also generate records from our own assessment of the garment, the requested work, and the progress of the service.

Most information is provided directly by the customer during normal service use.
03 · Cookies

Cookie Types

Our site may use essential cookies for core functions, preference cookies to remember limited settings, and analytics cookies to understand general site use. Cookies may be session-based or persistent, depending on their purpose.

We use only standard cookie categories needed for site operation and measurement.
04 · Controls

Cookie Controls

You can manage cookies through your browser controls and, where available, through any on-site preference tools. Disabling some cookies may affect basic site functions, form handling, or saved preferences.

Browser settings may be used to limit or delete cookies.